EXCLUSIVE BANKING
PRIVILEGES AND OFFERS

Global Banking Privileges

Financial Opportunities

Manage your wealth globally with ease

Whether you are planning on a trip, international education for your children, or interested in investing overseas, we provide offshore accounts that suit your needs, as well as personalized global market insight.

Manage your wealth globally with ease
Manage your wealth globally with ease
Global Market Insight
Global Market Insight

Over 400 research analysts provide round-the-clock market insights that cover 70 countries, helping you to understand market trends and capture opportunities.

Global View of Accounts
Global View of Accounts

Access a one-page overview of all your Citibank® accounts simply and securely with one single login.

Citibank® Global Transfer
Citibank® Global Transfer

Free & real-time fund transfer to overseas Citibank® accounts in your or your designated third party's name in over 18 countries and regions at no charge.

Global Traveler

Keep up the global advantage wherever you go

We know how much you like travelling! Citi frees you from the hassle of queueing at a bank for currency exchange and worrying about the conversion charges! Now you can lock in your preferred FX rates with Citi Mobile® App 24/7! Don’t forget to activate Citibank Global Wallet and exchange foreign currency before your trip.

Keep up the global advantage wherever you go
Keep up the global advantage wherever you go
Citibank Global Wallet
Citibank Global Wallet

Lock in your preferred FX rates with Hong Kong Citi Mobile® App 24/7. Then activate your Citibank Global Wallet to spend or withdraw cash overseas directly from your foreign currency accounts with your Citibank Debit Mastercard / Citibank Cirrus® ATM Card. We will switch the right currency for you, plus no more worries about uncertain FX rates! Learn More >

Vast Global Network
Vast Global Network

The huge global network and 24-hour online mobile banking services allow you to manage your finances at any time.

Available in 19 countries 13,000 ATMs $0 Surcharge for overseas ATM withdrawals
More Exclusive Privileges
More Exclusive Privileges

Enjoy attractive deals at hotels, retail shops, restaurants, and tourist attractions across the planet with Citi World Privileges.

Citigold Exclusive Privileges

The Citigold experience worldwide

Whether it is for business or pleasure, our network helps take care of all your global banking needs. While traveling, enjoy the same Citigold privileges and exclusive services that you do at home.

The Citigold Experience Worldwide
The Citigold Experience Worldwide
Citigold® Centers
Citigold® Centers

With our worldwide network of over 2,400 Citibank branches and 340 Citigold® Centers in 19 countries, your Citi is always near you.

Emergency Cash
Emergency Cash

Choose from over 300 Citigold Centers in selected countries to withdraw up to USD 10,000 fee-free from your account.

Toll-Free Home Connect
Toll-Free Home Connect

Wherever you may be, get help with your banking via our dedicated 24-hour Toll-Free Home Connect at 800-2484-2633800-2484-2633 or (800-CITI-CODE).

Citibank Global Transfer:
Applicable to handling fees incurred by Citibank (Hong Kong) Ltd only. For incoming fund transfers from overseas Citibank branches, please refer to each originating country's fees and charges.
This service is only applicable to clients of Citibank (Hong Kong) Limited. Transaction screening may apply, this may lead to the delay of the transaction.If the transaction involves currency conversion, the "Citibank Global Transfer" transaction page in "Citibank Online" will display the exchange rate on such currency conversion to get client‘s confirmation. Clients should understand that for certain currencies, they can choose to complete the foreign exchange before transfer whereby the applicable exchange rate may be different from or lower than the rate display in the "Citibank Global Transfer" transaction page.

Global View of Accounts:
Global View of Accounts is a service under Citibank Global Banking that provides Citibank clients with an online view-only summary of their multi-country Citibank accounts from their home country. Through Global View of Accounts, a client's internet home page in their home country will provide a view-only account summary for each country registered where the client has a Citibank banking relationship. The client can then further launch the internet banking session of any other registered country with a single click and through the provision of his logon credentials of that respective country, perform banking activities in that country.

No Fee Overseas ATM Cash Withdrawal:
Waiver limited to handling charge incurred by Citibank (Hong Kong) Limited. A surcharge may be levied by the overseas ATM operator (if any).

Toll-Free Home Connect:

  • There may be some restrictions on the accessibility of the Citigold Connect number: (i) when you use mobile phone, payphone, and hotel phone. (ii) depending upon which part of the country you are calling from.
  • In some regions, the phone lines need to be registered for international dialing.
  • You may be charged in case you access the Global Toll-free number from hotel phones. Please confirm with the hotel prior to accessing.
  • You may be charged for domestic line usage when you use mobile phone to access the Global Toll-free Call Home Hotline. The free Global Toll-free Call Home Hotline service is only applicable to calls made by fixed telephone lines connected to the specified service provider.
  • This service is only applicable to Citigold Private Clients and Citigold clients.

Remarks:
For Citigold clients, if the "Average Daily Combined Balance" for three consecutive months falls below HK$1,500,000 for 3 months, a monthly service fee of HK$300 will be charged (the monthly service fee for International Personal Banking clients is HK$500).

The “Average Daily Combined Balance” is calculated based on the sum of your daily balances of deposit, investment and accumulated paid premium of selected insurance products of all your single name account(s) and joint name account(s), divided by the number of calendar days in the month. Selected insurance products mean insurance policy(ies) with savings element or investment-linked insurance.

Important Notice:

  1. This webpage is for information purpose only and does not constitute any offer or solicitation or advice to buy or sell any security. Investments are not bank deposits and are not obligations of, guaranteed or insured by Citibank (Hong Kong) Limited, Citibank N.A., Citigroup Inc. or any of its affiliates or subsidiaries, or by any local governmental or insurance agency, and involve risks, including the possible loss of the principal amount invested. Share prices may go down as well as up. Investment products are not available for U.S. persons and might only be applicable to limited jurisdiction. Any person considering an investment should seek independent advice on the suitability or otherwise of the particular investment.
  2. The English version of these Terms and Conditions shall prevail wherever there is a discrepancy between the English and Chinese versions.